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Hilton Shanghai City Center, Shanghai

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From118US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

488 West Yan An Road, Shanghai, China, 200040

Hotel Nikko Shanghai is a luxury establishment located in the heart of the Puxi district, a prime area for business, shopping, and entertainment. This 5-star hotel is a part of the Manpo International Plaza complex, promising convenience for both leisure and business travelers. Guests can enjoy enhanced services on the Executive Floor, featuring personalized concierge service and a private lounge. It is situated just a 5-minute drive from Jing'an Temple and 12 minutes from People's Square.

Location

Conveniently located at the junction of Yan An West Road and Zhen Ning Road, the hotel is just a 12-minute drive away from popular shopping destinations on Nanjing Road. Guests can explore nearby attractions such as Jing An Park and the Shanghai Concert Hall, which are all within a short distance. The hotel is about 55 km from Shanghai Pudong International Airport, with transportation services available, including an airport shuttle.

Rooms

All guestrooms at Hotel Nikko Shanghai are equipped with modern amenities, including air conditioning and flat-screen satellite TVs. Private bathrooms include separate bathtubs and showers, complete with complimentary toiletries. Guests benefit from 24-hour room service and free WiFi throughout their stay. The Executive Floor rooms also include special in-room amenities and late check-out options.

Eat & Drink

The hotel features three onsite restaurants offering diverse culinary options, including Benkay, which specializes in sushi and teppanyaki. The Huiying restaurant serves a buffet breakfast tailored to guests' preferences. Serena Cafe provides casual all-day dining with attentive service. The Lobby and Bar offer a relaxed setting for light meals, afternoon tea, and evening cocktails.

Leisure & Business

Hotel Nikko Shanghai offers recreational amenities such as an indoor heated pool, hot tub, sauna room, and fitness center. Business travelers can take advantage of a well-equipped business center and meeting rooms available for last-minute purchases. The hotel also features a gift shop, ensuring guests have access to various services during their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive King Room
Max:
2 persons
36 m² 
Bed options:
1 King-size bed
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King Room Mobility Accessible
Max:
2 persons
33 m² 
Bed options:
1 King-size bed
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Premium King Suite
Max:
2 persons
110 m² 
Bed options:
1 King-size bed
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Getting around

A list of all available modes of transport

City Centre
Shanghai 3.7 km
Airports
Shanghai Hongqiao International (SHA) 10.7 km
Shanghai Pudong International (PVG) 48.7 km
Train
Shanghai Railway Station 4.0 km
Underground
Jiangsu Road600 m
Jing'an Temple 1.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Soundproofed rooms
  • Ironing facilities
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Location

488 West Yan An Road, Shanghai, China, 200040
Map view
488 West Yan An Road, Shanghai, China, 200040
Nearby
Pagoda
Jing'an Temple
360 m
Museum
Shanghai Camera History Museum
360 m
Restaurants
Baker & Spice
510 m
195 Anfu Road
Tang Gong
790 m
DongZhu AnBang Road 103
ShangHai Nong Yue Cafe
580 m
#11
Costa Coffee
890 m
ChangNing District Zhen Ning Road 9
Seve
500 m
No.600 Huashan Lu
Yi Luo Hua TanHuo ShaoRou
500 m
YanAn West Road 200 2 Building Ground Floor
Boom Boom Bagels
510 m
No.39 Anfu Road By Changshu Lu
Heng Shan Cafe
1.1 km
719 Yanan Road

Reviews and Ratings

Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
spacious rooms
great location
poor service
mediocre dining
6.6/10
Nice
Rooms
8.1
Location
7.6
Service
5.6
Dining
5.6
Guest reviews
6.6/10
based on 15 reviews
7.8
7.8/10based on 5 reviews
Stewart
United Kingdom, May  2024
7.4/10

The hotel is slightly out of the major tourist area but easily accessible by a 5-minute taxi ride. It is only 2 years old, very clean, and features a contemporary design. The rooms are just a study in interior design, with a spacious bathroom that offers every imaginable feature, including a glass wall that can be switched to opaque by a wall switch in just 1/2 a second. However, being facing the highway can be a downside.

Rooms
9.0
The rooms are a real showcase of interior design, and the spacious bathroom with all its features is a standout.
Service
6.0
The service is good at repeating standard phrases, but individual requests may pose a challenge. The checkout process took longer than expected, about 45 minutes, which was not very professional.
Location
8.0
The location is excellent for access to public transportation, as it is close to a subway station and buses. It is strategically placed within walking distance to meeting places and near the main shopping area. Plus, it offers a couple of good restaurant options nearby.
Dining
7.0
The dining options are a bit of a mixed bag. The coffee quality can be improved, especially considering the additional charge for a cappuccino.
Facilities
7.0
The hotel offers modern and clean facilities but may fall short on some aspects of service and dining.
Ron
United States, May  2024
7.0/10

I was pleasantly surprised by this hotel located in a convenient area for my needs. The rooms were well designed, very nicely furnished, and exceptionally clean. The service was very efficient, although a bit slow in handling luggage. The location was great, offering easy access to public transportation and various attractions. The dining experience was disappointing in western terms. The facilities were lacking in some areas but satisfactory overall.

Rooms
8.0
The rooms are kitted out in a business fashion with a desk ready to plug your laptop in.
Service
7.0
The service was efficient, although a bit slow in certain aspects.
Location
9.0
The hotel's location is pretty central and near the airport, providing convenient access to transportation options.
Dining
5.0
The dining experience was disappointing in western terms.
Facilities
6.0
The facilities were basic but functional.
Michael
United Kingdom, April  2024
6.6/10

I found the hotel to be a nice escape slightly away from the major tourist area, just a quick 5-minute taxi ride. The rooms were beautifully designed, very clean, and had a contemporary touch, making them comfortable and well-fitted. Despite some cleanliness issues like stains, the overall design and furnishings were impressive.

Rooms
8.0
The rooms were well-designed, very nicely furnished, and exceptionally clean.
Service
5.0
The service at 6:30 was not up to par, with a lack of attention to customer needs like an early room card collection. However, they offer typical services like room service, dry cleaning, housekeeping, and laundry.
Location
6.0
The location was convenient being near a line 2 metro station and close to both a Chinese and traditional Japanese restaurant. However, it was not the best in terms of noise and service quality.
Dining
7.0
The dining experience after 8 pm was fantastic with a wide variety of Western and Asian delicacies. However, earlier eating options were disappointing, stating a lack of freshness and limited choices.
Facilities
7.0
The hotel's facilities were adequate and satisfactory, offering what you would typically expect during a stay.
Steve
United Kingdom, January  2024
6.2/10

My stay at this hotel was a mixed bag. The rooms were beautifully designed with a spacious bathroom and nice garden views, but the service really let the experience down. The location was convenient for transportation and near the airport, but the dining options were lackluster.

Rooms
8.0
The rooms were a study in interior design, with a spacious bathroom featuring every imaginable feature, including a switchable glass wall separating the bathroom from the bedroom.
Service
5.0
The service was disappointing, especially at the front desk where I had to deal with unprofessional and rude staff.
Location
9.0
The location was very central and near the airport, providing excellent access to public transportation options.
Dining
5.0
The dining experience was not great, with cold, stale food and poor coffee quality, which was not an ideal start to the day.
Facilities
7.0
The facilities were decent overall, and the hotel was conveniently located near transportation hubs.
spacious rooms
poor service
Leslie
United Kingdom, January  2024
8.0/10

The hotel offers large, very modern rooms with stunning views but falls short in dining options. The service is efficient, and the location provides easy access to various attractions. The facilities are top-notch, making it a great stay overall.

Rooms
9.0
My room was like a design masterpiece, very modern with a spacious bathroom and a glass wall separating it from the bedroom.
Service
8.0
The service was efficient, and the Duty Manager even helped with booking train tickets in advance.
Location
9.0
The hotel's location is excellent for exploring the city, near public transportation and main attractions.
Dining
5.0
The dining experience was a letdown, lacking in options and attention to detail. Price was a bit steep for the quality.
Facilities
9.0
The facilities were top-notch, offering everything one could need for a comfortable stay.
Kenneth
United Kingdom, November  2023
7.0/10

My stay at Nikko was a mix of excellent interior design and rude service. The spacious rooms with modern features were a delight, but the unprofessional behavior of some staff members put a damper on the experience. The location was convenient for exploring the main town area and accessing transportation easily, yet the dining options left much to be desired with high prices for underwhelming food.

Rooms
8.0
The rooms were spacious, well-equipped, and beautifully designed with a switchable glass wall to the bathroom.
Service
6.0
While the location and access to facilities were good, some staff members, particularly one trainee, were unprofessional and rude.
Location
9.0
The hotel's location in Puxi was convenient for getting around and exploring different areas with ease.
Dining
5.0
The dining experience fell short with overpriced and disappointing food options.
Facilities
7.0
The hotel had modern and clean facilities, although the dining options and service quality could be improved.
modern rooms
rude service
William
United States, October  2023
6.6/10

The hotel offers fantastic rooms with soft comfortable beds, large Sony Bravia flat screens, and a fancy bathroom, although I had to request a new room due to a cigarette smoke smell. The service was somewhat slow, lacking English communication, but the location is central and near HongQiao airport. The dining options are basic, with some disappointment in western standards, yet incredibly affordable. A solid choice for spacious, five-star standard accommodations.

Rooms
8.0
The rooms are spacious, well-designed, and set to five-star standards.
Service
6.0
The service was slow at times and lacked English communication.
Location
7.0
The hotel is pretty central and conveniently near HongQiao airport.
Dining
5.0
The dining experience is very basic and might not meet western standards, but it's incredibly cheap.
Facilities
7.0
The hotel offers a range of facilities suitable for a comfortable stay.
Mary
United States, September  2023
7.0/10

The hotel rooms are big, spacious, and have all the facilities you could think of. The breakfast is excellent with a variety of options, and the Japanese food is of high quality. The hotel is slightly out of the major tourist area but easily accessible within a 5-minute taxi ride. It is only 2 years old, very clean, and boasts a contemporary design.

Rooms
9.0
The rooms are very spacious and nice with excellent Japanese food.
Service
5.0
The staff is slow to take your luggage and not very helpful with taxi services. There is a lack of assistance when it comes to addressing customer needs and complaints.
Location
8.0
The hotel is pretty central and near HongQiao airport, with easy access to Line 2 metro station and a couple of good restaurants offering Chinese and traditional Japanese cuisine.
Dining
5.0
The dining options are disappointing in Western terms with a lack of variety and inconsistent service quality.
Facilities
9.0
The facilities at the hotel are large, very modern, and well-maintained.
Clean
Slow service
Robert
United Kingdom, September  2023
6.0/10

The hotel offers a good view of the city but is also close to the freeway, with the latest gadgets in the rooms. The staff is accommodating, making the stay pleasant, while the pricing is fair for what you get.

Rooms
8.0
The rooms have a good view of the city and come equipped with the latest gadgets, making the stay extremely accommodating.
Service
5.0
The handling of situations by the staff, including the Duty Manager, was poor and unprofessional. It felt like the blame was shifted onto the guests, leading to an unpleasant experience.
Location
7.0
The hotel is pretty central and near HongQiao airport, offering easy access to the main town area and Jiangsu Lu metro station within a 10-minute walk. However, it's not the most convenient due to nearby noise from the freeway.
Dining
5.0
The dining experience is not on par with some other hotels with limited options and low-quality coffee. There are occasional Western sweets available, but overall, the dining quality could be improved.
Facilities
6.0
The facilities are nice, but the service, such as room cleaning and laundry, can be slow and lacking attention to detail. The hotel's conduct in handling guest queries could also be more efficient.
friendly staff
slow service
Louise
United States, July  2023
5.0/10

Although the hotel rooms were covered by another company for our business trip, they couldn't make up for the terrible service we experienced. The location facing the city and freeway was a downside, but the bathtub with a TV monitor in front was a unique feature. The service, starting from a somewhat welcoming reception, lacked in addressing problems, customers' needs, requests, and complaints; there is room for improvement in smiling and providing a sense of service for everyone visiting. The location, despite being central and near the airport, had a downside of smelling like cigarettes everywhere. The dining experience, while offering a combination of Chinese, Japanese, and Western dishes, fell short with lousy, cold, and limited options, particularly with poorly made coffee. The facilities could be better. In terms of price and value for money, there's room for enhancement.

Rooms
6.0
The bathtub with a TV monitor in front was a unique feature.
Service
5.0
The service provided room for improvement in addressing customers' needs and complaints.
Location
5.0
The location, although central and near the airport, suffered from the overpowering smell of cigarettes throughout.
Dining
5.0
The dining experience fell short with lousy, cold, and limited options, including bad coffee.
Facilities
5.0
Facilities could be better in terms of quality and variety.
William
United Kingdom, June  2023
6.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were exceptionally spacious and well-designed, offering a view of the garden, but facing a busy street. The service was friendly overall but had some issues with addressing specific needs promptly. The location was convenient, near public transportation options, although traffic conditions could be a challenge. The dining experience had a varied selection but lacked in quality and freshness. The facilities were adequate but not outstanding.

Rooms
8.0
The rooms overlooking the garden were spacious, clean, and well-maintained with impressive interior design features.
Service
7.0
The service was friendly but had difficulties in handling certain requests effectively.
Location
8.0
The hotel's location near the metro station and the French Concession was convenient, despite potential traffic issues.
Dining
5.0
The dining options had a good variety but lacked in quality and freshness, affecting the overall experience.
Facilities
6.0
The hotel's facilities were sufficient but not exceptional.
Dave
United Kingdom, June  2023
7.8/10

The hotel is conveniently located close to the main town area and the subway, making it a good choice for exploring the city. The rooms are spacious, clean, and comfortable, offering a pleasant stay. Despite some dining drawbacks, the hotel provides friendly and efficient service. The facilities are satisfactory, enhancing the overall experience.

Rooms
9.0
My room was spacious and comfortable, providing a cozy retreat after a day of exploring the city.
Service
8.0
The staff here are friendly, efficient, and welcoming, making my stay more enjoyable.
Location
8.0
The hotel is conveniently close to the subway and the main town area, allowing easy access to key attractions.
Dining
7.0
While the dining experience had some drawbacks, the hotel offers a variety of food choices to cater to different tastes.
Facilities
7.0
The hotel facilities met my basic needs, providing a comfortable stay overall.
Dick
United States, June  2023
6.2/10

The hotel offers nice, clean, and quite big rooms with transparent glass walls in the bathroom, warm toilet seats, and soft towels. The service was not up to par, with some staff members appearing unprofessional. The location is convenient, close to the subway, but not ideal for budget travelers. The dining options are vast, with a range of Western and Asian dishes, but could be improved with more fruit choices and better coffee.

Rooms
8.0
The rooms are big enough and comfortable with modern design elements.
Service
5.0
Service was not great, with some staff members lacking professionalism.
Location
6.0
The hotel is in Jing'an, close to the subway, but not the most convenient for budget travelers.
Dining
7.0
The dining options are extensive with both Western and Asian delicacies, but some improvements needed.
Facilities
6.0
The hotel facilities are decent but could use some upgrades.
Katie
United Kingdom, June  2023
7.2/10

The hotel offers addictive and spacious rooms but lacks helpful service. The location is center but not ideal for budget travelers. The dining is superb with a large selection, but Western options may be disappointing. The facilities are large and nice with a good range of amenities.

Rooms
8.0
The rooms are comfortable and well fitted-out.
Service
5.0
The service isn't particularly helpful though.
Location
6.0
The hotel is center but not convenient for budget travelers.
Dining
9.0
The dining is superb with a large selection and an omelette station.
Facilities
8.0
The facilities are large and nice with a good range of amenities.
Vincent
United Kingdom, June  2023
7.2/10

The hotel boasts attractive, modern rooms with a spacious and well-appointed design. The bathroom's unique glass wall that can switch to opaque adds a touch of luxury, although temperature control after showering can be bothersome. The location is excellent for exploring the city but lacks a bit in terms of dining experience.

Rooms
8.0
The rooms were a study in interior design, spacious, and well-appointed.
Service
6.0
The service staff had some issues with professionalism and attention to detail but were generally satisfactory.
Location
9.0
The hotel's location is excellent for accessing public transport and exploring the city with ease.
Dining
6.0
The dining options were adequate but did not fully impress in terms of freshness and value for money.
Facilities
7.0
The facilities provided were good but had room for improvement.
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Rooms and Guests2 Guests, 1 Room